Issue Identified relating to Excel based reports ENMAT V1.0

red An issue has been identified relating to Excel Web Access.

 

When viewing consumption reports customers receive the below error:

 

excel_error

We are currently looking into the root cause of the issue and will update this page shortly.

 

 

Update 11:50 GMT

Issue resolved. The issue was related to the Excel Workbook Disk Cache being cleared – Event ID 5226. Restarting the Excel Calculation  Service resolved the issue.

Posted in Uncategorized
Current Version
ENMAT V2.4.10.0 released 6th April 2016.

For more information on ENMAT version history visit ENMAT Knowedgebase

Status Key
Green Operating Normally           Amber At risk period or scheduled maintenance                                     Red Problem is happening now  
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